Terms of Use

1. What the Website Is

cleopy.com is a brand, browsing, and discovery website.

The website may feature curated fashion, beauty, brand, or product-related content and may direct visitors to external platforms such as Depop, Whatnot, and Instagram.

Any item references, editorial selections, visuals, descriptions, or other product-related content shown on the website are presented for brand, browsing, inspiration, and discovery purposes only unless Cleopy expressly states otherwise.

At this time:

• purchases are not completed on cleopy.com;
• payment processing is not handled on cleopy.com;
• order placement, checkout, payment, shipping, returns, and platform dispute tools are handled through the applicable third-party platform when you leave the website.
• the website does not offer account registration or user log-in.

2. External Platforms

Cleopy may link to or direct users to external services and platforms, including Depop, Whatnot, and Instagram.

If you choose to interact with those platforms:

• you do so at your own discretion;
• your use of that platform is governed by its own terms, policies, rules, and procedures;
• Cleopy is not responsible for the operation, availability, rules, technical functionality, account systems, payment systems, or platform-side policies of third-party platforms.

Any transaction, order, payment, message thread, dispute process, account activity, or platform interaction that takes place on a third-party platform occurs on that platform and is subject to that platform's own rules, tools, policies, procedures, and terms, together with any applicable listing or seller-side terms presented there.

Cleopy is not the seller, payment processor, shipping carrier, marketplace operator, dispute provider, guarantor, or custodian of transactions that occur on third-party platforms solely because the website links to or references them.

3. No Guarantee of Availability, Pricing, or Listing Status

Content on cleopy.com may reference pieces, brands, selections, or items that are limited, changed, updated, removed, sold, unavailable, or no longer active on an external platform.

If Cleopy displays pricing, availability, product details, or listing references on the website, that information is provided for general reference only unless Cleopy expressly states otherwise on the website.

Cleopy does not guarantee:

• that any item shown on the website is currently available;
• that any price displayed elsewhere will remain unchanged;
• that any third-party listing will stay active;
• that any specific item can be purchased through a linked platform.

Listings, prices, availability, and platform conditions may change without notice. For the most current item details, users should review the applicable third-party platform listing or contact the applicable external platform or seller through that platform.

4. Acceptable Use

You agree not to:

• use the website unlawfully or in violation of any applicable law;
• interfere with the website's operation or security;
• scrape, harvest, or systematically extract site content or data without authorization;
• use bots or automated tools in a way that burdens or disrupts the website;
• attempt to gain unauthorized access to the website, servers, accounts, or data;
• copy, mirror, reproduce, or exploit site content beyond what is allowed by law or express permission;
• use the website in a way that harms Cleopy, other users, or third parties.

5. Intellectual Property

Unless otherwise stated, the website and its content, including text, branding, layout, graphics, imagery, selections, editorial presentation, and other materials, are owned by or used under rights held by Cleopy and are protected by applicable intellectual property laws.

These Terms of Use do not transfer ownership of any intellectual property rights to you.

You may use the website for personal, non-commercial browsing and informational purposes only, unless Cleopy gives written permission otherwise.

6. User Submissions

If you send Cleopy messages, inquiries, suggestions, or other submissions, you grant Cleopy a non-exclusive right to review and use those submissions as reasonably necessary to respond, operate the website, improve services, or maintain records, subject to the Privacy Policy.

Do not submit confidential, sensitive, or proprietary information through the website unless Cleopy expressly asks for it and appropriate safeguards are in place.

7. Site Accuracy and Informational Nature

Cleopy aims to present the website carefully, but does not guarantee that all content is always complete, current, error-free, or suitable for every purpose.

The website is provided for general informational, editorial, and browsing purposes. Nothing on the website constitutes legal, financial, medical, skincare, cosmetic, professional, or other regulated advice.

Website content should not be understood as a guarantee, offer, platform policy, transaction promise, shipping commitment, refund commitment, or final statement of item status on any third-party platform. Your use of the website and any reliance on website content is at your own risk.

8. Disclaimer of Warranties

To the fullest extent permitted by law, the website is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

Cleopy disclaims, to the fullest extent permitted by law, warranties including:

• merchantability;
• fitness for a particular purpose;
• non-infringement;
• accuracy;
• availability;
• uninterrupted operation;
• security free from all vulnerabilities or harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Cleopy and its affiliates, officers, directors, personnel, contractors, and representatives will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

• use of or inability to use the website;
• reliance on website content;
• external platform activity;
• third-party links, products, services, or content;
• outages, interruptions, errors, or security incidents.

To the fullest extent permitted by law, Cleopy's total liability for claims arising from the website will not exceed the amount, if any, you paid directly to Cleopy for use of the website itself. If you paid nothing to use the website, Cleopy's total liability will be limited to the minimum amount permitted by applicable law.

10. Indemnity

You agree to defend, indemnify, and hold harmless Cleopy and its affiliates, officers, directors, personnel, contractors, and representatives from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your misuse of the website;
• your violation of these Terms of Use;
• your violation of applicable law or third-party rights.

11. Informal Dispute Resolution

To the fullest extent permitted by law, before starting any formal legal proceeding relating to the website or these Terms of Use, you agree to first contact Cleopy in writing and give Cleopy a reasonable opportunity, not less than 30 days, to review and attempt to resolve the issue informally. Nothing in this section requires Cleopy to waive any defenses, rights, or remedies.

12. Class Action Waiver

To the fullest extent permitted by law, any claim or dispute relating to the website or these Terms of Use must be brought only on an individual basis and not as part of any class, collective, consolidated, representative, or private attorney general action. You waive any right to participate in a class action or representative proceeding against Cleopy.

13. Jury Trial Waiver

To the fullest extent permitted by law, you and Cleopy knowingly and voluntarily waive any right to a jury trial in any dispute, claim, or proceeding arising out of or relating to the website or these Terms of Use.

14. Privacy

Use of the website is also subject to the Cleopy Privacy Policy and Cookie Policy.

15. Changes to the Website

Cleopy may modify, suspend, remove, restrict, or discontinue all or part of the website at any time, with or without notice.

16. Changes to These Terms

Cleopy may update these Terms of Use from time to time. The revised version will be posted with an updated "Last Updated" date. Any updated version will apply from the time it is posted or from any later effective date stated in the revised Terms of Use.

17. Governing Law and Venue

These Terms of Use, and any dispute or claim arising out of or related to the website or these Terms of Use, are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

To the fullest extent permitted by law, any dispute or claim arising out of or relating to the website or these Terms of Use shall be brought exclusively in the state or federal courts located in Chatham County, Georgia, and you consent to the jurisdiction and venue of those courts, unless applicable law requires otherwise.

18. Severability and No Waiver

If any provision of these Terms of Use is held unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect. No failure or delay by Cleopy in exercising any right or remedy will operate as a waiver.

19. Contact

For support or legal questions, contact:

• Email: cleopybeautyandstyle@gmail.com