Privacy Policy

1. Scope

This Privacy Policy applies to information collected directly through cleopy.com, including when you:

• browse the website;
• use search, navigation, or filters;
• send Cleopy an email directly;
• interact with Cleopy-controlled content or links on the site.

This Privacy Policy does not govern third-party websites, platforms, or services that Cleopy links to or embeds, including Depop, Whatnot, Instagram, social platforms, analytics providers, payment services, or other external sites. When you use those third-party services, their own terms and privacy policies also apply to their collection and processing of your information.

2. Information We Collect

At this stage, Cleopy does not offer on-site account creation, registration, newsletter sign-up, or contact forms. Depending on how the website is used, Cleopy may collect:

Information you provide directly

• your email address if you contact Cleopy directly by email;
• message content;
• any other information you choose to include in that email.

Information collected automatically

• certain technical and usage information that may be collected automatically through hosting, analytics, cookies, or similar technologies;
• browser and device information;
• pages viewed and general site interaction data;
• referring pages or links;
• approximate location or regional information that may be derived through analytics tools;
• cookie and similar tracking information, if used.

Information from third parties

If Cleopy uses tools such as Google Analytics, embedded content, or social widgets, certain technical or engagement information may also be received from service providers or third-party platforms.

3. How We Use Information

Cleopy may use information to:

• operate, maintain, and improve the website;
• respond to inquiries and requests;
• understand how visitors use the site;
• troubleshoot bugs, security issues, and performance issues;
• protect Cleopy, visitors, and the site from fraud, misuse, or unauthorized activity;
• comply with legal obligations and enforce website terms.

Cleopy does not use cleopy.com to collect payment card information for purchases completed on the website, because purchases are not currently completed on cleopy.com.

4. External Platforms and Outbound Links

Cleopy may direct users to external platforms, including Depop and Whatnot where available pieces may be listed or sold, and Instagram where Cleopy content or updates may appear.

When you click through to those platforms:

• you leave cleopy.com;
• the external platform controls its own account features, messaging tools, platform-side data collection, and platform-side processing;
• for purchases completed on a third-party platform, that platform also controls checkout, payment processing, order handling, and its own dispute tools;
• that platform's own privacy policy and terms apply to its collection and processing of your information there.

You should review the applicable policies of any external platform you use.

If you later communicate with Cleopy directly through a third-party platform or by direct email, Cleopy may separately receive the information you choose to send through that channel.

5. Cookies and Similar Technologies

Cleopy may use cookies, pixels, local storage, and similar technologies to:

• keep the website functioning properly;
• remember preferences;
• understand usage and performance;
• improve navigation and site design;
• measure marketing or referral performance, if used.

For more detail, see the separate Cookie Policy available on the site.

6. How We Share Information

Cleopy may share information:

• with vendors and service providers that help operate the website;
• with analytics, hosting, email, security, or technical support providers;
• with third-party service providers that help host, maintain, analyze, secure, or otherwise operate the website;
• when necessary to investigate, prevent, or address fraud, misuse, or security issues;
• to comply with law, legal process, or regulatory requests;
• in connection with a business transfer, sale, reorganization, or asset transaction;
• with your consent or at your direction.

7. Data Retention

Cleopy may retain information for as long as reasonably necessary to:

• provide the website or requested communications;
• maintain business and legal records;
• resolve disputes;
• enforce agreements;
• comply with legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Your Choices

Depending on where you live and applicable law, you may have rights to request access, correction, deletion, or other controls over certain personal information.

You may also:

• disable or manage cookies through your browser settings;
• contact Cleopy using the information above to request additional help.

If a request relates to information held by an external platform such as Depop, Whatnot, or Instagram, you may need to contact that platform directly.

9. California Privacy Disclosures

If California privacy law applies to your interaction with Cleopy, you may have rights regarding certain personal information, subject to exceptions and legal limits. Cleopy will review and respond to qualifying requests as required by applicable law.

To submit a privacy request, contact:

• cleopybeautyandstyle@gmail.com

Cleopy may need to verify your identity before completing certain requests.

10. Do Not Track

Because browser-based "Do Not Track" signals are not uniformly interpreted, cleopy.com may not respond to all such signals in a standardized way.

11. Children's Privacy

cleopy.com is not intended for children under 13, and Cleopy does not knowingly collect personal information directly from children under 13 through the website.

If you believe a child has provided personal information through the site, contact Cleopy so the matter can be reviewed.

12. Security

Cleopy uses reasonable administrative, technical, and organizational measures designed to protect information collected through the site. No method of transmission or storage is completely secure, and Cleopy cannot guarantee absolute security.

13. International Use

If you access cleopy.com from outside the United States, you understand that your information may be processed in the United States or other jurisdictions where service providers operate.

14. Changes to This Policy

Cleopy may update this Privacy Policy from time to time. The revised version will be posted with an updated "Last Updated" date.

15. Contact

For privacy questions or requests, contact:

• Privacy email: cleopybeautyandstyle@gmail.com